Frequently Asked Questions
Before Contacting Us
You might find answers to common questions in our FAQ section on the homepage. We've compiled answers to the most frequently asked questions about using our tool, image formats, compression settings, and more.
Technical Issues
If you're experiencing technical issues with the tool:
- Check that you're using a modern browser (Chrome, Firefox, Safari, Edge)
- Ensure JavaScript is enabled in your browser
- Try clearing your browser cache and reloading the page
- Check that your image file isn't corrupted or in an unsupported format
If the issue persists, please contact us with details about:
- Your browser and version
- Your device and operating system
- A description of what you were trying to do
- Any error messages you received
Feature Requests
We love hearing your ideas for new features and improvements! When submitting a feature request, please include:
- A clear description of the feature you'd like to see
- How you would use this feature
- Why this feature would be valuable to you
While we can't implement every suggestion, we carefully consider all feedback and prioritize features that benefit the most users.
Privacy and Security
If you have questions about privacy, data handling, or security:
- Review our Privacy & Cookie Policy for detailed information
- Check our About page for information about how we handle your data
If you still have privacy concerns, please don't hesitate to contact us. We're committed to transparency and will address any questions you have.